Frequently Asked Questions

PA PowerShopper was created by industry veterans with vast Pennsylvania utility experience in customer operations, information technology, investments in grid infrastructure, and regulatory matters. We saw that the promise of electric competition to customers hadn't been fully realized, and we knew we could help with an innovative approach and use of advanced technology. We're on a mission to make electric shopping in PA simple and fee-free. We're a Pennsylvania company based in Mifflinburg.

Yes. PA PowerShopper shops the Pennsylvania electric market for you for a flat $10 a month: we enroll you in a fixed-rate plan with no cancellation, monthly or enrollment fees, and we shop again before each contract ends. We never take supplier commissions, and your first 2 months are free with code FREE2MONTHS when you sign up. We serve residential customers of PECO, PPL Electric Utilities, Duquesne Light, Met-Ed, Penelec, Penn Power and West Penn Power.

If you'd rather shop on your own, our step-by-step guide to shopping for an electricity supplier in Pennsylvania walks you through it.

For a low flat monthly fee, we will use our advanced technology and expertise to shop the electric market to find you the best deals on electricity. We handle all of the paperwork and remove all of the hassle of switching electric providers. We're different because we shop the electric market for you and find you a solid fixed rate, contract after contract. Energy providers on the other hand, do their best to charge you as much as they can. Our $10 a month fee stays flat, and we never take supplier commissions.

For $10 a month, we shop the Pennsylvania electric market for you, enroll you in a fixed-rate plan, and shop again before that contract ends. We only use plans with no cancellation, monthly, or enrollment fees. How your bill compares depends on the rate you pay today and how much electricity you use, so check your utility's Price to Compare on your bill. We handle the paperwork and the deadlines so you don't have to.

As a member, you're never left on a rate that rolls over without warning. We only place you in fixed-rate plans, and only plans with no cancellation, monthly, or enrollment fees, so your price per kWh stays put for the whole contract.

PA PowerShopper is a management service that automatically shops the electric market for the lowest possible rates and automatically switches our members to those plans. PAPowerSwitch is an excellent source of electric market information for electric customers provided by the PA Public Utility Commission. Customers can use that resource to perform their own shopping for electricity. PA PowerShopper can do that shopping for residential customers and eliminate all of the hassle and effort associated with shopping on your own. Shopping for electricity in PA can be complicated and take consistent effort to do well. With our expertise, we stay on top of your agreements to make sure you are always paying as little as possible. You can relax while we do the hard work for you. See our full comparison: PA PowerShopper vs. PAPowerSwitch.

Yes! You may cancel your membership with us at any time for any reason. Cancel anytime through the Member Portal, or contact us at membercare@PAPowerShopper.com or 484-519-1569. There is no early termination fee for leaving. Cancelling stops future billing. Membership fees already charged are generally non-refundable.

No. PA PowerShopper is not affiliated with any electric suppliers. We are free to always choose the best plans available to our members, regardless of the supplier. We receive no compensation from electric suppliers when we sign you up on their plans. PA PowerShopper operations are completely funded by membership fees which keeps our interests aligned with our members. Our mission is to keep you on fixed-rate, no-fee plans.

Unfortunately, no. If your electric service comes from a municipal electric system or a rural electric cooperative, you don't have the ability in PA to shop for better electric supply prices. We serve customers of PECO, PPL, Duquesne Light, Met-Ed, Penelec, Penn Power and West Penn Power.

PA PowerShopper cares deeply about the security of your personal information and we have several protections in place to ensure your information always remains secure. When you interact with the PA PowerShopper website, all of that information is encrypted and unable to be read by others. All of the information we gather to switch suppliers is also transferred in this same safe and secure manner. Your credit card information and all credit card transactions take place in a secure PCI Level 1 certified environment (the highest certification available). Those information storage locations are independently audited for security. The PA PowerShopper team includes certified experts in cyber security.

You may have multiple meters under one membership, but the membership fee is applied to each meter as we will shop for them independently.

PA PowerShopper memberships are currently only available for residential electric customers.

PA PowerShopper is confident we can make electric shopping as easy and hassle free as possible. However, if at any time you are not satisfied with our service, we will do everything in our power to change that, up to and including a refund of your monthly membership fee. If for whatever reason you want to stop your membership, you can do so at any time with no termination fees.

Shopping for electricity can be complicated and requires some expertise to do it optimally. Some electric suppliers know this and setup service plans that end up costing you much more than you expected. Shopping for electricity also requires vigilance around the terms of your contract. PA PowerShopper will handle all of that hassle for you for a low monthly fee. You'll get a terrific price on electricity without the inconvenience and hassle of managing your electric contract. If you'd still like to do it yourself, our step-by-step guide to shopping for an electricity supplier in Pennsylvania walks you through it.

We guarantee to enroll you only in a thoroughly vetted fixed-rate plan with no cancellation fee, no monthly fee, and no enrollment fee. No hidden fees or surprises. We watch your contract end date and shop again before it runs out, so you're never rolled onto a variable rate. If you're not happy with our service, tell us and we'll make it right.

Enter code FREE2MONTHS when you sign up and your first 2 months of membership are free. After that, membership is $10 a month, charged to your card on file. There’s no contract with us, so you can cancel anytime.

We start shopping for you right away, so you can be on a fixed-rate, no-fee plan before your first payment is ever due.

We serve residential customers of PECO, PPL Electric Utilities, Duquesne Light, Met-Ed, Penelec, Penn Power and West Penn Power. If one of those companies delivers your electricity, you can choose who supplies it, and we can shop for you.

We can’t help customers of municipal electric systems or rural electric cooperatives, because those customers can’t shop for electric supply in Pennsylvania. Not sure who your utility is? It’s printed at the top of your electric bill.

The savings calculator provides potential customers with an easy to use way to estimate how much money they may save by becoming members. For the most accurate results, use the information on your most recent electric bill:

1. Enter your average kWh used per month.
2. Enter the price you are paying now for electricity, as dollars per kWh. If you pay 8.5 cents, enter .085. Your utility's Price to Compare is a good place to start (see our rate guides).
3. Select your electric utility from the drop down box.
4. Click submit.

A chart will show two columns. The first shows your current estimated yearly cost for electric supply, your baseline. The second (gold colored bar) shows how much money we estimate we can save you by using our service for a full year. PA PowerShopper uses advanced analytics to estimate future costs by looking at historical local trends in electric prices across all of PA.

PA PowerShopper uses advanced technology to continuously monitor electric plans and prices across PA. We review available plans versus the plans that our members are currently paying. When there is a good opportunity to switch suppliers, we do that automatically for you. We take great care to enroll our members only in plans that have flat electric rates, and plans that do not carry extra and unnecessary fees. These are the traps that are easy to fall into if you are not a dedicated expert and shop on your own.

PA PowerShopper isn't a supplier and doesn't set rates. We're a shopping service that enrolls you in fixed-rate plans with no cancellation, monthly, or enrollment fees. Your rate is locked in for each contract, and we'll keep shopping as prices change over time. We email you the supplier, the rate, and the contract length every time we switch you.

PA PowerShopper will shop the electric market, find the right plan for you, and enroll you with the best provider. Your utility will then switch your supplier, usually within 3 business days. You will not have any interruption of electric service during this process as this is simply an electronic process with your local utility company. This will all happen transparently to you, so you won't have to worry about anything. When PA PowerShopper enrolls you with a supplier, we will send you a confirmation email notifying you of the switch and the rate we've secured on your behalf. You can expect to be enrolled in a new plan a few times of year as rates change and suppliers actively compete. Each time we enroll you in a new supplier, we'll send you an email.

With code FREE2MONTHS, your first 2 months are free, and your card isn't charged until they're over. After that, your membership fee will automatically be charged to your credit card on record once a month. Once you sign up, there's not much for you to do but sit back and relax with the confidence that you have experts working hard to ensure you pay as little as possible for electricity.

No, there is no need to do anything with your current provider. PA PowerShopper will handle all of the necessary steps for enrolling with an energy supplier. We make sure everything happens smoothly without you having to worry about the mechanics of how it happens. We're here to make participating in the competitive PA electric market as seamless and as easy as possible.

No, we're focused on reducing your electric bill and doing so without having to worry about a contract. You may cancel your service with us at any time, and your satisfaction is guaranteed.

Yes, we enroll you in cost effective, fixed-rate electricity plans. Plans commonly last 3 months, and we'll choose plans up to 12 months long when that makes sense. When the time comes to renew, we'll monitor the electric market and enroll you in a new plan as needed. We handle all of the paperwork for you.

No, we'll handle changing your electric provider. We'll manage the ongoing monitoring of your rate comparing the best available plans. When we see a better deal, we'll sign you up. As a part of your membership, we'll handle your electric shopping including all of the paperwork and communications.

No, electric service will continue as normal. Switching electricity providers happens electronically with your local utility.

Yes! Since PAPowerShopper cannot know the details of your current contract, we recommend you review your contract for possible early termination fees. Some customers may choose to wait until their current contract expires before using our service to avoid those fees.

There are a few basic pieces of information we will need to effectively shop for your electricity and change your supply contracts:

• Full legal name
• Service Address
• Utility account number
• Phone number
• Email address
• Credit Card Information

The Price to Compare is the price per kWh your utility charges for electricity supply if you haven’t picked a supplier. It’s printed on your electric bill, and it’s the number to hold any supplier offer up against.

Our Pennsylvania Price to Compare guide lists the current price for each utility we serve, with step-by-step guides for PECO, Duquesne Light, Met-Ed, Penelec, Penn Power and West Penn Power.

Most Pennsylvania utilities reset their Price to Compare twice a year, on June 1 and December 1, based mostly on what they paid for power at auction. For December 1, 2026, PECO, Duquesne Light, Met-Ed, Penelec, Penn Power and West Penn Power have all posted or filed higher residential prices.

A fixed-rate plan keeps your supply price the same for the whole contract, no matter what the utility’s price does. Want us to handle it? Sign up with code FREE2MONTHS and we’ll get to work.

Yes, as long as the electric account is in your name and your utility is one of the seven we serve. You’ll just need your utility account number from your bill. If your landlord pays the electric bill, or your building has one shared meter, the landlord is the one who would need to shop.

Moving? Sign up for your new address once the electric account there is in your name.

Sorry, no. Customers in a utility customer assistance program (CAP) need to follow their program’s rules for electric supply, so we can’t enroll CAP accounts. If you leave the program in the future, we’d be happy to shop for you then.

Sorry, no. Solar panel and net metering setups don’t fit the fixed-rate plans we shop, so we can’t take on accounts with solar or net metering.

PA PowerShopper's membership service costs $10 a month, and your first 2 months are free with code FREE2MONTHS. Your card isn't charged until the 2 free months are over. After that, the membership fee is charged automatically to your credit card on file each month. Sign up once and we'll handle everything for you. You'll get periodic updates from us when we switch electric supplier for you. Sign up now.

Yes, your electric bills will continue as normal. On your electric statement you may see generation providers change over time as we manage the best price for you.

Your service starts right away when you complete the sign up process. With code FREE2MONTHS, your first 2 months are free and your card is not charged at signup. Your first charge comes after the 2 free months, and then you'll be charged automatically once a month for the service.

If you need to update the credit card information used for your PA PowerShopper service, follow the steps below. You may need to do this from time to time if you get new credit cards, or your current credit card expires.

1. Log into the Member Portal
2. Click "Payment Methods"
3. Enter your new credit card information
4. Click "Continue"
5. Check that the new credit card is listed as the default
6. Remove the old payment method

Your utility still does. You keep getting one electric bill from the same company. The supplier’s charge shows up in the supply section, and your utility’s delivery charges stay the same no matter who supplies your power.

Your $10 membership is separate. It’s charged to your card each month, not added to your electric bill.

Yes, we enroll you in cost effective, fixed-rate electricity plans. Plans commonly last 3 months, and we'll choose plans up to 12 months long when that makes sense. When the time comes to renew, we'll monitor the electric market and enroll you in a new plan as needed. We handle all of the paperwork for you.

No. PA PowerShopper only signs our members up with flat rate plans. PA PowerShopper believes that most customers do not want the hassle and complication of closely monitoring their electric usage in order to avoid price spikes in variable rate plans. Our membership is focused on keeping your electric bill low and ensuring you don't have to worry about price spikes or extra fees.

Yes, you can always cancel your contract with an electric provider. If you are not currently a PA PowerShopper member and are thinking of becoming one, if you have an electric provider we suggest you review your contract for possible early termination fees before becoming a member.

If you've never shopped for electricity or signed up with an energy supplier, you don't have to worry about a contract or early termination fees.

We will update you via email every time we switch your electric supplier. We'll let you know the company, the contract length and the price for electricity you will be paying. We'll also let you know when that contract ends. You'll be informed of your contract status, but there is no need for you to do anything. You will also receive mail from new electric suppliers as we sign you up with their plans confirming plan changes.

We focus on putting you in a solid fixed rate for as long a term as makes sense. A typical member will see 1-4 plan switches per year as we optimize plans for you. When your supplier switches, you won't need to do anything.

PA PowerShopper will never enroll you in a plan that carries any hidden fees. Hidden fees are often the source of how many consumers overpay for electricity. We'll make sure you never have to worry about them and we'll also make sure you don't have to worry about variable rates.

You will continue to contact your local utility. Your local utility owns and maintains the electric meter and all of the electric grid infrastructure required to deliver electricity to you. Below is the contact information for all of the electric utilities in Pennsylvania:

• Duquesne Light(412) 393-7000Outages
• Met-Ed(888) 544-4877Outages
• PECO(800) 841-4141Outages
• Penelec(888) 544-4877Outages
• Penn Power(888) 544-4877Outages
• PPL Electric Utilities(800) 342-5775Outages
• UGI(800) 276-2722Outages
• West Penn Power(888) 544-4877Outages

We keep track of your contract end date and shop again before it runs out. If there’s a better fixed-rate, no-fee plan, we’ll switch you to it. Either way, we’ll email you the supplier, the rate and the new end date. You won’t be rolled onto a variable rate because nobody was watching.

Suppliers also mail renewal notices before a contract ends. As a member, you don’t need to act on them, but you’re always welcome to forward one to us.

Your current supplier contract stays in place until its end date, at the same fixed rate. Because we only use plans with no cancellation fees, you’re free to switch suppliers or go back to your utility’s Price to Compare whenever you like.

After you cancel, we stop watching your contract. So keep an eye out for your supplier’s renewal notice and decide before your contract ends.