PA PowerShopper Privacy And Security Statement
At PA PowerShopper ("we", "our" or "us") we believe privacy and security is important. That’s why we have established a comprehensive privacy and security program designed to help us respect and protect the privacy and security of your data. To protect your privacy, PA PowerShopper will ensure all personal data is handled in a secure way and used only as outlined in the sections below.
This Privacy and Security Statement discloses the privacy policy and security practices for (the “Site”). It describes how your personal information is collected, used, and shared when you visit or make a purchase on the Site. This Site is specifically designed for persons who are 18 years of age or older and is intended for use by persons who have the authority to make energy purchasing decisions for their household or business. No one under the age of 18 may provide any personal information to us or access or use our Services.
SECURITY AND PROTECTION OF PERSONAL INFORMATION
At PA PowerShopper ("we", "our" or "us") we believe privacy and security is important. That’s why we have established a comprehensive privacy and security program designed to help us respect and protect the privacy and security of your data. To protect your privacy, PA PowerShopper will ensure all personal data is handled in a secure way and used only as outlined in the sections below.
PA PowerShopper is committed to maintaining the security of Personal Information obtained through our Site. We take commercially reasonable precautions to protect your Personal Information both online and offline.
Our security policy keeps Personal Information that is stored in our systems protected from unauthorized access. PA PowerShopper has put in place appropriate physical, technical and administrative procedures to safeguard and secure the information from loss, misuse, unauthorized access, disclosure, alteration or destruction. PA PowerShopper secures personally identifiable information you provide on computer servers through multiple layers of security in a controlled, secure environment, protected from unauthorized access, use or disclosure. PA PowerShopper systems are configured with data encryption technologies, firewalls, file integrity scanners and intrusion detection software. When you send Personal Information to us over the Internet, or we send it to service providers over the Internet, your data is encrypted and protected by Secure Socket Layer (SSL) technology to ensure secure transmission. When purchasing a product or service, PA PowerShopper utilizes systems that are PCI DSS 3.2 certified at Level 1 (highest level), which protects against credit card data breaches.
We may limit use of Site features in response to possible signs of abuse, and may suspend or disable accounts for violations of our terms and conditions.
Our employees are prohibited from using or disseminating such information in any unauthorized manner.
COLLECTION OF YOUR PERSONAL INFORMATION
On those pages of our Site where Personal Information is required for the purchase of a product or service, we describe what information is required to provide you with the product, service or information that you have requested.
We do not knowingly collect information from children under 18. If a Service Provider requires a birth date to order a specific product or service, you will not be able to enter a birth date that indicates that you are less than 18 years old.
We collect Personally Identifiable Information when you:
Become authorized to use our Site through enrollment
Purchase a product or service
Request further information regarding a product or service
Contact us
Purchase a product or service
Request further information regarding a product or service
Contact us
USER PROVIDED PERSONAL INFORMATION
PA PowerShopper collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. We encourage you to review the privacy statements of web Sites you choose to link to from PA PowerShopper so that you can understand how those web sites collect, use and share your information. PA PowerShopper is not responsible for the privacy statements or other content on other web sites.
NON USER PROVIDED INFORMATION AND COOKIES
There is information about your device or computer hardware and software that is automatically collected by PA PowerShopper. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” This information is used by PA PowerShopper for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PA PowerShopper web Site.
The PA PowerShopper Site uses "cookies" to help personalize your online experience. A cookie is an electronic text file that is placed on your device or computer by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PA PowerShopper pages, or register with the PA PowerShopper Site or services, a cookie helps PA PowerShopper recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Site, the information you previously provided can be retrieved, so you can easily use the PA PowerShopper features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of PA PowerShopper services or web sites you visit. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Personal Data About Minors
PA PowerShopper does not knowingly collect data from or about minors under the age of 18. If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as commercially reasonable.
PURCHASE INFORMATION
PA PowerShopper collects payment information necessary to set up the billing for PA PowerShopper membership and the services and products that you purchase.
If you use a credit card for payment, the information PA PowerShopper may collect includes card number, security code, card type, cardholder name, billing address and expiration date.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PA PowerShopper pages, or register with the PA PowerShopper Site or services, a cookie helps PA PowerShopper recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Site, the information you previously provided can be retrieved, so you can easily use the PA PowerShopper features that you customized.
If you use automatic deduction (electronic funds transfer) to purchase services or products, PA PowerShopper may collect account information necessary to set up the billing and payment for the services and products that you purchase. This account information includes the account number, account type, account name and the ABA routing number of the financial institution where the account is located.
USE OF INFORMATION
PA PowerShopper
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you
Manage the service
Monitor the usage of the service
Screen our orders for potential risk or fraud
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Manage the service
Monitor the usage of the service
Screen our orders for potential risk or fraud
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Energy Service Providers
All services and products throughout our Site are provided by unaffiliated third parties. When choosing to purchase products or services from any service provider, you must take into consideration that you will be transacting business directly with this service provider. The information provided will be similar to information that would be provided pursuant to a purchase of such product or service by telephone or in person.
Other Third Parties
PA PowerShopper does not sell, rent or lease its customer lists to third parties.
Disclosure of Sensitive Information
PA PowerShopper does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Legal Obligations
PA PowerShopper may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of PA PowerShopper
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
To protect and defend the rights or property of PA PowerShopper
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Changes to this Statement
PA PowerShopper will occasionally update this Statement of Privacy to from time to time. PA PowerShopper encourages you to periodically review this Statement to be informed of how we are protecting and using your information. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Information
PA PowerShopper welcomes your comments regarding this Statement of Privacy. If you believe that PA PowerShopper has not adhered to this Statement, please contact PA PowerShopper at membercare@PAPowerShopper.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.